Your privacy is extremely important to us at Sarv Tantra. We are committed to protecting and safeguarding your personal information, and we continuously invest thought, effort, tools, and secure procedures to uphold your privacy rights.
This document outlines our Privacy Policy, detailing how we collect, use, disclose, and protect the information you share with us through the Sarv Tantra platform (“Platform”). It is designed to inform you about our policies, procedures, and practices regarding your privacy when using our services.
This Privacy Policy forms an integral part of our Terms and Conditions, which are available on our website. Terms used in this Privacy Policy—such as, but not limited to, “we”, “our”, “us”, “Platform”, “Counselor”, “Counselor Services”, etc.—hold the same meaning as defined in our Terms and Conditions.
By using the Sarv Tantra Platform, you signify your acceptance of both the Terms and Conditions and this Privacy Policy. If you do not agree with any part of this policy, you must immediately discontinue use of the Platform. Your continued access and use of the Platform confirms that you have read, understood, and agreed to all the terms outlined in both documents.
To let us operate the Platform effectively and to let you use the Platform, including the Counselor Services, we may have to collect your personally identifiable information (such as, but not limited to, your name, phone number and email address), information related to the Counselor Services or your need for Counselor Services, and any information which is exchanged between you and your Counselor (collectively the “Information”). In some cases, some of the Information that you give to us is considered health-related data. You may decide which Information, if any, you would like to share with us, but some functions of the Platform may not be available to you without providing us the necessary Information. By deciding to provide the Information you agree to our methods of collection and use, as well as to other terms and provisions of this Privacy Policy.
Protecting this Information is a top priority for us. We will never sell or rent any Information you share on the Platform. Other than in the limited ways detailed in this Privacy Policy, we will never use or disclose any Information unless you specifically and explicitly request or approve us to do so.
The Information may be used for the following purposes:
Like many websites, we use “cookies” to collect information. A “cookie” is a small data file stored on your computer’s hard drive for record-keeping purposes. You can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie. However, rejecting cookies may limit your ability to use some parts of the Platform.
Online identity theft and account hacking, including “phishing,” are of great concern. We will never request your login or credit card information via insecure or unsolicited communication. Always ensure you are interacting with our secure systems.
The Platform may contain links to external websites, services, or offers maintained by third parties. These links do not signify endorsement or affiliation. We are not responsible for the privacy policies or practices of third-party websites and recommend reviewing their terms individually.
We take your data security seriously. While no Internet-based service can be completely secure, we employ industry-standard security practices, encryption, and technologies to prevent unauthorized access, use, or disclosure of your data. We comply with applicable data protection regulations.
We may engage third-party companies and individuals to facilitate our services, such as customer support, maintenance, analytics, and billing. These parties have access only to the minimum necessary Information and are bound by confidentiality obligations.
We do not knowingly collect information from children under 13, nor is the Platform intended for use by them. If we become aware that information has been collected from a child under 13, we will delete it promptly. If you believe this has occurred, please contact us.
Your information may be stored or processed in jurisdictions outside your home country. By using our Platform, you agree to such transfers, and we ensure your data is handled securely and in compliance with this Privacy Policy.
We may disclose Information to law enforcement or other authorities as required by law or to protect the safety of individuals. Counselors are also legally obligated to disclose information in situations involving abuse, suicide risk, or threats to others, as mandated by professional and legal responsibilities.
This section applies to users from the EU. We process your personal data based on contractual necessity, legal obligations, or legitimate interests to provide services. Sarv Tantra is the data controller. You may contact our Data Protection Officer with questions or concerns:
Sarv Tantra – Data Protection Officer
Shyam Vihar Phase-2,
Deenpur-110043,
Delhi, India
Email: info@sarvwellness.com
We may revise this Privacy Policy at our sole discretion. Changes are effective immediately upon posting on the website. We encourage users to regularly check this page. We will never use your submitted information in a materially different way without providing notice and obtaining consent where required.