Sarv Wellness
18-07-2019

Thank you for choosing Sarv Wellness. We are committed to ensuring your wellness essentials — including Nuru Gel, Nuru Bedsheets, and Singing Bowls — are delivered to you safely and efficiently. The following policy outlines our shipping procedures and customer responsibilities.

1. Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and public holidays) upon successful payment confirmation. Each item is carefully prepared and packaged to maintain quality and hygiene standards.

2. Shipping Methods

We offer multiple shipping options to accommodate your needs, including:

  • Standard Delivery

  • Expedited Shipping

  • Express Shipping

Available options and estimated timelines will be presented during the checkout process, based on your location and product availability.

3. Shipping Charges

Shipping costs are dynamically calculated at checkout based on:

  • Product weight and dimensions

  • Shipping method selected

  • Delivery destination

You will be able to review all charges prior to completing your purchase.

4. Estimated Delivery Time

Estimated delivery timelines vary by destination and shipping method:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days
    Please note that delivery timelines may extend during holidays, high-demand periods, or to remote locations.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to track the shipment status in real time. Please ensure your email address and contact details are entered accurately at checkout.

6. International Shipping

Currently, Sarv Wellness ships within India only. If you are interested in international delivery, please contact our customer service team directly for availability and special arrangements.

Note: For any future international orders, recipients are responsible for customs duties, import taxes, or other applicable local charges.

7. Address Accuracy

It is the customer’s responsibility to provide complete and accurate shipping information. Sarv Wellness is not responsible for:

  • Delays or delivery failures resulting from incorrect or incomplete addresses

  • Additional costs incurred due to re-shipping or redirection

8. Delivery Concerns

If your order arrives damaged, is delayed, or is not delivered, please contact us at [insert support email] within 3 business days of the expected delivery date. We will work swiftly to investigate and resolve the issue.

9. Holiday Shipping

Please anticipate potential delays during national holidays, festive seasons, or promotional events. We recommend placing orders in advance to avoid inconvenience during peak periods.

10. Customer Support

If you have questions about your order, shipping method, or delivery status, we’re here to help.

📧 Email: info@sarvwellness.com
🌐 Website: https://sarvwellness.com